🐔 Cluckly

Support

Stuck? Found a bug? Just want to show off your top layer? We'd love to hear from you.

Email sagalab.support@gmail.com — a human (who also owns chickens) reads every message, usually within 1–2 days.

Common questions

How do I back up my flock?

Backups are part of Full Flock Unlock (your first week includes them). With Full, Cluckly backs itself up every day automatically and keeps the last 7 copies on your phone. You can also go to More → Back up the flock — one tap creates a single file with every hen, every egg, and every photo. Save it anywhere you like — iCloud Drive, Google Drive, email it to yourself. That file is yours; the app never uploads it anywhere.

How do I move to a new phone?

On the old phone: More → Back up the flock, save the file somewhere you can reach (AirDrop, cloud drive). On the new phone: install Cluckly, use Restore Purchases to carry your Full unlock over (it's tied to your store account, free), then go to More → Restore from backup and pick the file. You'll see a preview ("12 hens, 3,410 eggs") before anything is imported.

I bought Full Flock Unlock but it's locked again. What do I do?

Go to More → Upgrade → Restore Purchases (make sure you're signed in with the same Apple ID / Google account you bought with). The unlock is a one-time purchase tied to your store account, so it restores free on any of your devices.

Does the unlock work on both my iPhone and Android phone?

Purchases are per store: an App Store purchase restores on iOS devices, a Google Play purchase on Android devices. Your data moves freely between platforms via backup files.

Where's the widget on Android?

The home screen widget is iOS-only for now. Android keepers get everything else — 3-second logging, leaderboard, charts, cost-per-egg, and backups.

I deleted the app and lost my records. Can you recover them?

Sadly, no — and we're honest about why: your data lives only on your phone (that's the privacy promise), so deleting the app deletes it — including the daily automatic backups, which live inside the app. If you saved a backup file somewhere else (iCloud Drive, Google Drive, email), More → Restore from backup brings everything back. That's why Cluckly nudges Full users every 30 days to share a copy outside the phone.

I found a bug / I have a feature idea

Email us! Include your phone model and what you were doing when it happened (screenshots help a lot). Feature ideas are welcome too — Cluckly stays deliberately simple, but the best ideas come from people standing in a coop.

Contact

Email: sagalab.support@gmail.com